Customer care
Contact Amormyra
Let’s start a conversation.
Questions about our collections, a product detail, or an order? Our team is here to help.
service@amormyra.comEmail our team or send a message below.
Customer care
Send us a note.
Have a product question or need help with an order? Share a short message and the email address where you would like to hear from us.
Include a product name or link, or your order number if you have one.
Prefer email? Write to service@amormyra.com.
Fields marked * are required. Your name and subject are optional.
We use your email and message to respond to your enquiry. Please share only the details needed for your question and leave out passwords, payment card details, and health information.
Find the right conversation
What would you like to explore?
Choose a topic to ask about the details that matter to you. Include a product name or link if you have one in mind.
Personal Intimacy →Dimensions, controls, charging, and product care.Couples’ Essentials →Fit, shared controls, and how a product is used.Lubrication & Care →Ingredients, product compatibility, and care details.Dolls & Accessories →Configurations, dimensions, materials, and accessories.
Choose a topic to open our enquiry form with the subject filled in. You can edit it before sending.
Choosing your essentials
Product questions
Ask about a product’s dimensions, materials, controls, ingredients, accessories, or care. Include the product name or link so we can understand your question.
Ask a product questionAfter your purchase
Order support
For questions about an existing order, include your order number and a short description of what you need help with.
Contact order supportBefore your purchase
Delivery questions
Tell us the item you are considering and your destination country and postcode. Ask about availability, dispatch, delivery charges, and the details to confirm before ordering.
Ask about deliveryAfter delivery
Return enquiries
Include your order number, the item, and a short description of your request. Contact our team for the relevant instructions and return destination before sending anything back.
Ask about a returnA few helpful details
Frequently asked questions
How do I contact Amormyra?
Email service@amormyra.com. Include a product name or link for product questions, or your order number for order support.
Can I ask for help choosing a product?
Yes. Tell us the type of essential you are considering and which product details you would like to understand. You can also explore our collections or read about our approach.
Where can I find product care information?
Check the product information and the instructions supplied with your item. If you need clarification about care, ingredients, or compatibility, email our team before use.
Who can shop with Amormyra?
Amormyra is intended for adults 18 and over.
Who should I contact about shipping or returns?
Email our team with your question. For an existing order, include the order number so we can help with the relevant details.
Explore at your own pace.
Discover personal intimacy, couples’ essentials, lubrication and care, and dolls and accessories.
Explore the collections →